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At Forza Payments, we know that deploying an ATM is just the beginning of a successful cash‑access program. Ongoing maintenance, monitoring and support are vital to protecting uptime, customer satisfaction, and your surcharge revenue. With our full‑service model, we take responsibility for the day‑to‑day upkeep of your ATM infrastructure so you can focus on serving your customers and growing your business.
We have been in the ATM business for over 30 years providing ATMs to all types of businesses in every industry. Whether your a small mom n' pop store or large company with locations in multiple states, we can certainly provide service to you anywhere you are located.
Customers
We have over 2,000 customers through out the United States.
24/7 Phone Support
We have 4 regional support centers and 24/7 support line.
Cash Loading Service
We can now provide cash loading services to 90% of the lower 48 states.
Team Members
We have a team of 25+ dedicated to helping you get set up and or help fix any problem you may have.
Remote Monitoring & Alerts
Each ATM connected through us comes with 24/7 monitoring of key performance indicators: cash levels, transaction volumes, error logs, connectivity status and more. As we note on our website: you’ll get “low cash alerts” so you know when a machine needs attention. Early warning means we can dispatch support or alert your staff before your machine goes offline or runs out of cash.
Preventive Maintenance & Health Checks
Beyond reactive fixes, we schedule regular maintenance visits (or remote diagnostics) to inspect mechanical components, check software versions (including EMV/PCI compliance), verify connectivity, clean internal modules and replace wear‑parts before they fail. Because our machines are ADA‑compliant, EMV/PCI‑certified and installed by our team, we’re able to ensure consistent manufacturer specifications and reduce downtime.
Cash Loading & Change‑order Pickup
As ATM providers, we also support cash loading services and change‑order delivery/pickup, meaning we coordinate the physical cash logistics so that your machines remain stocked and operational. This helps avoid one of the most damaging failures in ATM operations: “machine out of cash”.
Rapid Service & Parts Replacement
When issues arise — whether hardware glitch, vandalism, connectivity failure or software hang‑up — our service network springs into action. We stock the necessary parts, offer warranty support (our machines include a 2‑year parts warranty) and prioritize minimal interruption. With Forza, you’re not just getting the machine: you’re getting the infrastructure and support that ensures it stays online.
Secure& Compliant Operations
Every ATM we supply is EMV and PCI compliant and ADA accessible. Maintenance isn’t only about keeping the machine running, it’s about keeping it safe from fraud, protecting your business and your customers, and staying ahead of regulatory requirements.
Transparent Reporting & Management Dashboard
We offer an online personal dashboard where you can manage and view all of your ATM terminals from one central location. Transaction reports, automated email alerts, usage analytics and service logs: all of this helps you monitor your network’s health and revenue performance, and gives you the data to optimize your surcharge strategy.
Fill out the form to the right or call or email us for more information today.
Fill out and sign our quick and easy ATM application.
Free shipping and installation. Receive and start using your new ATM within 7-10 business days.
At Forza Payments, our ATM maintenance service is a core pillar of our value proposition: not just installing an ATM, but ensuring it remains a reliable, profitable asset for your business over the long term. The combination of monitoring, preventive care, cash logistics, compliance, and transparent management means you get peace of mind and a steady stream of surcharge revenue, without the headaches of DIY infrastructure. If you’re ready to ensure your ATM network is maintained to the highest standard, we’d love to support you. Contact us today to learn more about our ATM services and how we can tailor a solution for your business.
